FAQ


How do I know you will select a good tenant for my property?
Our criteria is high when it comes to choosing our residents. Our screening procedure takes into account an applicant’s credit report history, employment history, stability, and prior rental history. Our thorough background checks result in better qualified, financially stable residents. This in turn creates a lower turnover factor and premium rents.

How much does professional property management cost?
Generally the cost of management is a percentage of the monthly gross rent. The percentage will vary depending on property type and size. However as a rule of thumb, you can expect to pay anywhere between 5% and 10% depending on your property type, size, and requirements. For seasonal and short term rental properties management fees are slightly higher.

If the tenant has a maintenance problem or has problems with another tenant, whom do they contact?
Tenants can all directly with their maintenance problem and any other property management related query. Our Property Administrators then follow up on any issues reported to ensure that the tenant remains satisfied with their tenancy in your property. We also keep you informed of any major issues that occur in your property or with the tenancy itself.

What kinds of records do you maintain for my property?
Records retention: paid invoices, leases, inspection reports, warranties, insurance certificates
Your advantage: If you misplace any records, we can provide you with proper documentation for insurance or tax purposes.

What is your fee and what is it based on?
Our fee is based on the property location, number of units to be managed, as well as general management requirements (the amount of time we feel will be needed to effectively manage the property). Generally the fee is between 4% and 10% of the property’s gross potential income.

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